Job Opening - Key Accounts Manager - Pakistan (Karachi – Lahore –Islamabad) / ESW

Job Opening - Key Accounts Manager - Pakistan (Karachi – Lahore –Islamabad) / ESW

One of our Clients is looking Key Accounts Manager for the following role.
POSITION TITLE Key Accounts Manager
POSITION BASED IN Pakistan (Karachi – Lahore –Islamabad)
CLIENT'S DETAIL Telecommunication Sector
GENDER • Equal Opportunity Employer
PROFESSIONAL QUALIFICATION / EXPERIENCE • Masters (IT,CS) or Graduation with 5-8 years in the Telecom Sector
• Must have technical expertise in Network Knowledge, Solution Selling, ICT understanding,
• Must be customer focused.
• Must have good Computer Skills (MS Office, CRM knowledge).
• Results orientation: focuses on the delivery of targets, quality and deadlines.
• Initiative and pro-activity: acts quickly and decisively to seize the moment, prepares for the predictable, thinking through all possible scenarios
PROFESSIONAL EXPERIENCE & JOB RESPONSIBILITIES • Receives customer applications and requirements, ensures all required information & documents are available.
• Develops strong bond with customers, to generate demand and in order to enhance revenue.
• Responsible to achieve high level of customer satisfaction, while interfacing with the customer.
• Takes full ownership of the pre-assigned group of corporate / SME customers and ensures customer’s needs are met & satisfied.
• Establishes bond and relationship with the customer through friendly, respectful and professional interaction.
• Gains maximum customers knowledge through engaging in a dialogue, with the customer and builds customer profile. (i.e. Segment, network & type and number of products & services).
• Have a good knowledge about customers business and activities in order that suitable sale proposal can be made.
• Frequently visit his customers, explain new services / ideas / packages to them and obtain new orders.
• Identify large sales (business opportunity) in potential and successfully conclude deals.
• Reviews the application and customer requirement, ascertains the correctness of the data and compliance with necessary formalities and understands the customer needs.
• Closely work with the support groups to ensure customer requirement are met in time.
• To ensure full customer satisfaction within the rules and regulations of the company/
• Any other Projects assigned by the Supervisor.
Please send your resume at farrukh.siddiqui@eswpak.com and c.c afshad.ahmed@gmail.com before 23rd July 2011 in WORD FORMAT .Incomplete or Irrelevant CVs will not be entertained. Please mark the title of the designation and the preferred city applying for in the Subject line