Position / Title
Manager - Quality
Position Level
Manager
Reporting To
Global Head – Quality & Transformation
Position Location
Pakistan
Purpose of Role
The position holder will support the business objectives of driving Quality Initiatives in Pakistan
Profile – Roles and Responsibilities (Position)
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l Implementation and maintenance of Quality & Environment Management System in all the VACs
l Setting QA compliance objectives and ensuring that targets are achieved; maintaining awareness of the business context
l Agreeing standards and establishing clearly defined quality methods for staff to apply;
l defining quality procedures in conjunction with operating staff;
l setting up and maintaining controls and documentation procedures;
l identifying relevant quality-related training needs and delivering training;
l collating and analysing performance data and charts against defined parameters;
l Facilitate development of BoK for Six Sigma and Lean
l Facilitating Process improvements
l Ensuring successful roll out of all projects and process
l Analysis of Voice of Customer (VOC), Voice of Mission (VOM) and Complaint Data on ongoing basis for identification projects
l Productivity Improvements from Service Quality perspective
Candidate Profile
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Qualifications - Educational & Professional
Graduate, Six Sigma GB Trained.
Professional Experience – Years & Relevance
Min 5 years of relevant Quality Management experience
Competencies
Technical
Six Sigma Knowledge
Lean samurai
ISO 9001
Quality control Techniques
Behavorial
Pleasant disposition, comfortable to interact with people from different cultures and levels
Send Resume ASAP at njleye@yahoo.com
Best Regards,
TFC
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