Team Leader Litigation (HR) at Micro Finance Bank - Islamabad

Team Leader Litigation (HR) at Micro Finance Bank - Islamabad

JOB SPECIFICATION

This position is responsible to supervise all activities involving disciplinary actions or employee grievances reported to HR on a continuous basis.

Min. Qualification: MBA- HR, Preferably L.L.B

Experience: 3-4 years of relevant experience

Knowledge / Skills:


Market and competitor knowledge.
Knowledge of Microfinance products.
Conversant with related software.
Compliance and regulatory knowledge.
Thorough knowledge of operations and customer services
Problem solving, analytical and decision making
Team Building
People Management and Delegation
KEY DUTIES & RESPONSIBILITIES



Receiving complaints from all resources including IAD findings, RMD Observations, direct complaints to ethics officer.
Scrutiny and analysis of case by obtaining all the evidences, facts and figures relevant to the case.
Deciding the disciplinary action in close coordination with relevant functional head, keeping in view the intensity of the issue.
Forwarding the cases to Audit department for further investigation where there is a complaint of any fraudulent activity which may result in financial loss to the bank.
Releasing reminders, if response from accused is not received.
Where necessary, formulating the Enquiry committee by identifying appropriate Enquiry Officer and Management representative.
Communicating with enquiry officer by briefing and sharing the case history.
Obtaining the legal opinion on the enquiry proceedings and proposed decisions.
Ensure that the complete disciplinary procedure and policy is complied with in all cases.
Receiving and evaluating the complaints from all resources.
Where necessary, analyzing the profile of the person having grievances.
Where necessary, carry out counseling of the aggrieved employee.
Scrutinize Audit reports and obtain the relevant evidences of any discrepancies.
Initiate the disciplinary process where the reported observations are the violation of code of ethics and business conduct.
Please email your CVs at hr.imun@gmail.com latest by 25th October 2010