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Sr. Network Support Engineer
(NOC)
(No .of Positions
4)
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Job
Location:
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Karachi, Pakistan
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Gender:
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Male
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Education
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Bachelors/ Master (preferred) ( BS
Computer or Network Engineering/CISCO Certified)
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Experience:
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3-years ( experience in NOC
preferred)
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Skills
Required:
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·
Must
have very strong verbal and written English communications Skills
(American accent Preferred) and good
interpersonal skills.
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Knowledge of
NAT, DHCP, DNS, HTTP, HTTPS, SSH, VPN, SMTP, WiFi,LAN,WAN and xDSL
technologies.
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Detailed
knowledge of network protocols, Cisco CLI, VLAN’s, Server client
architecture.
·
Must
have experience to configure and troubleshoot Cisco routers
and switches
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Serve on 24x7
technical support team at Complete Network Technology Network
Operation Center (NOC).
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Summary
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·
Work alongside
a team of technical support engineers.
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·Assist in
solving more complex issues in conjunction with Jr. Network Engineers and handle
escalations from Jr. Engineers.
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·Troubleshoot
Internet connectivity, browser configurations, personal firewalls, email issues,
VPN Connectivity and TCP/IP issues.
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·Work with
on-site personal in trouble shooting network equipment and or equipment change
out and provisioning.
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·Troubleshoot
LAN, WLAN, DSL, TCP/IP, DNS and WAN Load Balancing issues.
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·Provide input
for troubleshooting procedures and diagnostic tools for routers
and switches.
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·Responsible
for handling customer calls with a positive problem-solving
attitude.
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·May also
perform additional duties such as; preventative maintenance and or other IT
services.
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Apply
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Note: This is 24X7X365 work environment; please
don’t apply if you are looking to a 9X5 job.
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Thursday, September 29, 2011
Sr. Network Support Engineer (NOC) (No .of Positions 4)
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