Manager Voice Operations - Call Center

Hi All,

We are looking for candidates for a position in an international Call
Center company -- which is owned by of one of the largest
companies in Pakistan

The position is based in Karachi

Required Experience:
Call Center experience (in Pakistan or abroad) -- with International
Clients is a MUST

Position Title: Manager Voice Operations - Call Center
Salary: About 120K to 150K -- depending upon profile
Location: Karachi

Required Experience:
Call Center experience (in Pakistan or abroad) -- with International
Clients is a MUST

Job Description (JD):

Management of Call Center Operations and Consumer relationship function
while achieving volume and quality targets.
Must have:
. Strong management skills with excellent Quantitative and Qualitative
analysis experience
. Prior call center experience
. Ability to "see the big picture"
. Energetic, motivational and ability to inspire performance
excellence
. Excellent English communication skills
. Preferably worked in the US
. Preferably have working knowledge of Medical Outsourcing or US
Healthcare System
. 5 years of work experience
. Proven track record of managing large sized multiple client
portfolio team(s) under one single management structure
. Must be flexible to work according to US timings -


If you match the above profile, then please forward your cv to
pakistan.career@gmail.com before 6th June 2010. We would send the cvs
to the company on first come first served basis. Please see if you can
recommend some good people. If so, please forward their CVs as well.

Regards,
Raheel Ehsan
program Consultant
Career Pakistan
http://www.careerpakistan.pk/