Training Manager position in the Medical Division of a Business Process Outsourcing (BPO) company

We are looking for candidates for a Training Manager position in the Medical Division of a Business Process Outsourcing (BPO) company. (This BPO company is owned by of one of the largest companies in Pakistan)

Title: Training Manager or Training Officer (based on seniority)
Note: There is only one position
Sector: Business Process Outsourcing (BPO) Company
Location: Karachi
Salary:
If hired as Training Manager: Up to 100K (or more)
If hired as Training Officer: Rs. 50 to 70K

Essential Requirements:
-- American accent required
-- Ability to train in American accent required
-- Work experience as Training Manager (or lower position) required

Prefences:
-- US experience preferred
-- Healthcare experience preferred

Roles and Responsibilities – Training Manager

Responsibilities

• Identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments

• Designing and developing training and development programmes based on both the organisation's and the individual's needs

• Considering the costs of planned programmes and keeping within budgets as assessing the return on investment of any training or development programmes is becoming increasingly important

• Working in a team to produce programmes that are satisfactory to all relevant parties in an organisation, such as line managers, supervisors, team leaders, agents etc.

• Developing effective induction programmes

• Conducting appraisals

• Devising individual learning plans

• Producing training materials for in-house courses

• Managing the delivery of training and development programmes and, in a more senior role, devising a training strategy for the organisation

• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers

• Ensuring that statutory training requirements are met

• Evaluating training and development programmes

• Amending and revising programmes as necessary, in order to adapt to the changes that occur in the work environment

• Helping line managers and trainers solve specific training problems, either on a one-to-one basis or in groups

• Keeping up to date with developments in training by reading relevant journals, going to meetings and attending relevant courses

• Increasingly, having an understanding of e-learning techniques.

Comments

• A training and development officer/manager manages the learning and professional development of an organisation's workforce.

• The training element gives staff the understanding, practical skills and motivation to carry out particular work-related tasks. The training officer/manager will either deliver training sessions to participants or arrange for others to do so.

• The development work relates to the ongoing, long-term improvement of employees' skills so that they can fulfil their potential within their organisation.

• The training and development manager is responsible for developing a comprehensive training package that encompasses both these elements in order to maintain a motivated and skilled workforce and to fulfil the needs of the organisation.


If you match the above profile, then please forward your cv to
pakistan.career@gmail.com before 2nd July 2010. We would send the cvs
to the company on first come first served basis. Please see if you can
recommend some good people. If so, please forward their CVs as well.
Regards,
Raheel Ehsan
program Consultant
Career Pakistan
http://www.careerpakistan.pk/